Installation and Operation Guide for Safety Confirmation

desknet's NEO provides Safety Confirmation lets desknet's NEO users to report and view their safety statuses each other.
In order to prepare for the disasters suddenly occur, you have to setup the safety confirmation application to be used by users who are outside the company from such as private mobile terminals or notebook PCs.

In desknet's NEO, only the safety confirmation application can be open to outside (Internet) with minimum operation for our customers who cannot open their system to outside.

This page describes the procedure to be used the safety confirmation application from outsides, preparing to use the safety confirmation application, and how to report safety status.

* If you use functions to be used from outsides of the corporate network, your server has to be accessible through Internet.

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1. Preparations to Use Safety Confirmation Application from External Networks


Since it is assumed that the safety confirmation application is used by such as mobile devices and notebook PCs, your environment has to be accessible through Internet.
If it is difficult to open your environment to Internet, you can open only the safety confirmation application to Internet.

- Folder Structure After Installation


Files required to use the safety confirmation application from outside are available in the "dneosafety" folder.
You move the folder from the installation folder of desknet's NEO to another place.
By opening "dneosafety" folder to Internet, only safety confirmation application can be used from outside.
* Folder "dneosafety" can be move to another in the server. Please note that if you move it to another server, the functions available for external networks cannot be used.

E.g.: Move folder "dneosafety" to C:\Inetpub\Scripts



2. Preparations by System Administrator


1. Setup Mail Server Settings

When you press "System Management" - "Mail Server Settings" in Settings menu of Safety Confirmation application, Mail Server Settings is displayed.
Setup the settings of an email server to send the safety confirmation email.
You can use the email server you are generally using. You can also specify another email server for the safety confirmation application.



For more details about how to set the settings of mail server, please refer to  Safety Confirmation > To Setup Mail Server Setting for Safety Confirmation Email Delivery .


2. Appoint Administrators/Managers

Appoint users who can use such as sending the safety confirmation email and the anti disaster functions.
There are three user rights to manage the safety confirmation application.
The system administrator can share the administrative duties with the safety confirmation application administrators and the anti disaster managers.
* Since managed groups are limited for the anti disaster managers, they are restricted to operate to groups they are not belonging.

For more information about settings of application administrator, please refer to  Safety Confirmation > To Setup Application Administrators .
For more information about settings of anti-disaster manager, please refer to  Safety Confirmation > To Setup Anti Disaster Managers .


3. Preparations to Use Safety Confirmation Application


The users have to register their emergency contact information (Email address and telephone No.) in order to use the safety confirmation application.
Please register contact information which can be contacted in an emergency such as private email address.
* The emergency contact information is managed independently of the user information of desknet's NEO.
* Only system administrators and the application administrators can view and edit the emergency contacts.
* The anti disaster managers can view and edit only emergency contacts of users who belonging their managed groups.

The emergency contact can be registered by one of the following three ways.

1. Users enter contact information

The emergency contact can be registered in the safety confirmation application.
When you press the link of "Edit Emergency Contact", a window to enter emergency contact information is displayed.



Enter email addresses and telephone No. and press "OK" button.


2. Administrators enter contact information

Administrators can register users' emergency contact information in the safety confirmation management.
When you press the link of "Application Management" - "Setting Status" in Settings menu of Safety Confirmation application, Setting Status screen is displayed.
When you press a link of Name, a windows to enter emergency contact information is displayed.
* The anti disaster managers can add emergency contacts to only users who belonging their managed groups.



In addition, you can add and edit emergency contact information from a file by using the importing function.



For more information about status of emergency contact settings and import of emergency contact, please refer to  Safety Confirmation > To Grasp Status of Confirmation of Emergency Contact and Safety Confirmation > To Send Email to Users to Prompt to Register Emergency Contact .


3. Send an email to users and ask them to register on dedicated page.

In the application management of the safety confirmation, you can send an email which contains the access URL to dedicated page for registering emergency contact information.
When you press the link of "Application Management" - "Setting Status" in Settings menu of Safety Confirmation application, Setting Status screen is displayed.
When you press "Deliver Setting Confirmation Mass Email" button in Setting Status, Deliver Setting Confirmation Mass Email screen is displayed.



Select groups and press "Send" button.
* The email is sent to email addresses registered users' profile.
(Notification email can be set in Profile screen)
* The anti disaster managers can send the email to only users who belonging their managed groups.

Users who receive the email access to the URL described in the email.
They can register emergency contact information without login to desknet's NEO.

- Emergency Contact Setting Confirmation Email


As long as email is correctly set, the email is sent to each user.
When the user accesses to the URL described in the email, the Emergency Contact Settings screen is displayed.

- Emergency Contact Settings


Enter emergency contact information and press "OK" button.

Next, confirm whether the emergency contacts which were registered by users are correct.
In the safety confirmation management, you can send a mass confirmation email to ask users to confirm the email addresses.
When you press the link of "Application Management" - "Confirmation Email Delivery" in Settings menu of Safety Confirmation application, Confirmation Email Delivery screen is displayed.
When you press "Deliver Contact Confirmation Mass Email" button in Confirmation Email Delivery, Deliver Emergency Contact Confirmation Mass Email screen is displayed.



Select groups and press "Send" button.
* The anti disaster managers can send the email to only users who belonging their managed groups.

When a user accesses to the URL described in the email, receiving email correctly to the email of the emergency contact is reported to the administrator.

- Confirmation Email of Emergency Contact


When a user accessed to the URL described in the email, the completion of the confirmation of emergency contact screen is displayed.

- Completion of the confirmation of emergency contact



You can grasp the confirmation status by users in Confirmation Email Delivery screen.



* Please update the emergency contact information regularly to keep up-to-date information.


4. To Deliver Safety Confirmation Email


Deliver Safety Confirmation Email to email addresses of users' emergency contact.
When you press the link of "Application Management" - "Safety Confirmation Mass Email Delivery" in Settings menu of Safety Confirmation application, Safety Confirmation Mass Email Delivery screen is displayed.




When you press "Deliver" button, the safety confirmation email is sent to users who belonging to the group you selected and the subordinates.
After delivery, when users report their safety status, the safety status of each user is displayed in Safety Confirmation List.


5. To Report Safety Status


Each user report her/his safety status from the Safety Confirmation Email.
When a user presses the URL which is described in Safety Confirmation Email, reporting safety status screen is displayed.

- Report safety status by a PC


- Report safety status by a mobile device


- Report safety status by a smart phone


Enter safety status and press "OK" button.


6. To Confirm Safety Status


When users report their safety status, their safety status and comments are displayed in Safety Confirmation List.



When you press "Resend to Unconfirmed Users" button, Safety Confirmation Email is sent to users who have not reported their safety status.
You can ask users who have not responded for long time.


7. To Edit Delivery Emails


The following four emails are sent in Safety Confirmation application.
You can change the part of content in Email Content Settings screen of Application Management.
Please change the content to suit your use.




Click "Update" button to save the changes.